Miller & Jacobs · Serving Hollywood

Hollywood Rideshare Accident Lawyer

You were hurt in an Uber or Lyft crash. Which insurer is going to take responsibility?

The app has a trip receipt. The insurers have different explanations. You may be left with medical appointments, missed work, and no clear answer about the claim.

Miller & Jacobs reviews the crash and applicable policies, seeks trip-status evidence, and handles claim communications if we represent you. Our Pompano Beach office serves Hollywood residents and visitors. Start with a free consultation.

Free consultation. No attorney fee unless we recover compensation.

50+ years Combined legal experience
230+ trials Combined reported jury trials
Pompano Beach Our office serving Hollywood
Free Initial consultation

Getting the claim organized

An app message is only one part of the evidence.

Your receipt may show an accepted trip, a cancellation, or a completed ride. An insurer may describe the timing differently. We compare those accounts with the crash evidence and policy terms rather than treating the first coverage decision as final.

A team to handle the claim

Let us review the requests and the reasons given.

Once we represent you, we can communicate with the relevant insurers, request policies, and explain statements or records they seek. Your own policy may require cooperation. Send every notice or deadline so we can discuss the appropriate response.

Begin with the crash date, location, and whether you were a passenger, driver, or another road user. You do not need to choose the correct insurer before calling.

Call for a free consultation

Written fees and case expenses are discussed before representation.

Clarify the status of the ride

We seek relevant trip logs, available recordings, and witness information. Booking, acceptance, cancellation, pickup, and drop-off can provide different points in the timeline. The crash evidence still has to show who was responsible.

Document the injury and its effects

Medical findings, missed income, and supported future needs help establish the loss. We ask about transportation to care and help at home, then evaluate what may be recoverable under the applicable law.

Overhead view of a white car with an Uber sign on the windshield

The plans interrupted by the crash

A ride home became another thing to worry about.

You may now be arranging a lift to treatment, asking someone to collect your child, or wondering whether you can sit through a shift at work.

Give us concrete examples of what changed. Keep care plans, wage records, receipts, and notes about assistance. Pain and disruption can matter, but the evidence and legal requirements determine the claim.

For covered motor-vehicle claims, we also review Florida’s injury threshold before evaluating certain noneconomic damages. The medical findings and the applicable statute matter.

Which policy applies?

The phase of the trip is a starting point for coverage.

Florida’s rideshare law sets different requirements while a driver is logged on and waiting and while the driver is engaged in a prearranged ride. We examine the status at impact and the actual policies.

App off

Review personal coverage

The driver’s personal policy is a starting point for review. A vehicle’s occasional use for Uber or Lyft does not, by itself, make rideshare coverage apply to every crash. Other drivers’ coverage may also be relevant.

Logged on, without a prearranged ride

Minimum liability requirements

For this period, Florida requires at least $50,000 for death and bodily injury per person, $100,000 per incident, and $25,000 for property damage. The statute addresses PIP and uninsured motorist coverage as well.

Accepted a request or transporting the rider

At least $1 million in primary liability coverage

Under the current statute, the prearranged ride starts when the driver accepts the request and ends when the last rider exits and is no longer occupying the vehicle. During that ride, the required primary liability coverage is at least $1 million for death, bodily injury, and property damage.

A policy limit does not value your injury claim. Responsibility, covered losses, policy terms, and competing claims affect what may be payable. We also review the other driver’s insurance and any applicable uninsured or underinsured motorist coverage. A rideshare company is not automatically liable because its app was involved.
Read Florida’s rideshare insurance requirements ↗

What working with the firm involves

We explain the decision in front of you.

If we take on the claim, the work develops around the evidence and your recovery. Some tasks overlap, and an insurer’s response time does not determine the legal filing deadline.

Florida negligence lawsuits generally have a two-year filing period under the filing-deadline statute. The crash date, claim type, exceptions, and notice requirements need review. Insurance negotiations do not themselves pause that period.

A few details can start the conversation.

Have a trip receipt or insurer’s letter nearby if available. Tell us which question is preventing you from taking the next step.

The first conversation

Discuss the crash and the immediate concern.

Explain where you were in relation to the vehicle and what each insurer has said. We discuss whether we can help and the information needed to assess representation.

Once representation begins

Seek the records that may clarify the dispute.

We consider preservation requests, investigate responsibility, obtain available policies, and track relevant notice and filing requirements.

As care and work needs become clearer

Support the loss with records.

We gather treatment and income records and review future needs supported by appropriate evidence. Tell us about changes in symptoms, work restrictions, or assistance at home.

When an offer arrives

Review the amount and what the release would end.

We explain the offer, applicable deductions, and release language before you decide. If negotiation does not resolve the claim appropriately, we discuss litigation and its risks.

A coverage dispute you do not need to solve alone

Has one insurer referred you to another?

Keep both responses, including any explanation of app status or an exclusion. We can review the documents and discuss the next step in a free consultation.

Call 954-465-8733

Our Pompano Beach office serves Hollywood.

Hollywood pickups and drop-offs

What happened at the curb can matter as much as the receipt.

A hotel pickup near Hollywood Beach, a stop along A1A, or a turn from Hollywood Boulevard can raise questions about vehicle movements and the stage of the ride. These examples do not establish fault. Tell us the actual location and sequence.

Florida’s definition of a prearranged ride helps frame the timing inquiry. Note whether a request was accepted, the pickup changed, the trip was canceled, or the passenger had exited. Keep messages and identify possible witnesses or recordings.
If you were hurt while walking near the vehicle, our Hollywood pedestrian accident page explains crossing and scene evidence. The vehicle’s app status and the pedestrian’s claim still need review.

Useful records, without a perfect file

Save what is available. Tell us what is missing.

Medical needs take priority. Keep records already available to you and avoid putting yourself in danger to obtain more evidence.

What may be on your phone

The receipt, booking confirmation, cancellation notice, and trip messages.

The driver’s name, vehicle details, and original photographs or recordings.

A report number, insurer correspondence, and treatment paperwork.

What the legal work may involve

Requesting relevant trip-status records and reviewing the policies.

Seeking available footage and witness accounts to assess the movements.

Gathering medical, income, and other evidence of supported losses.

The partners behind the firm

Learn who would be helping with the claim.

Mark Miller and Rick Jacobs have each been Florida Bar members since 1995. Their biographies describe their prosecution, insurance-defense, and trial backgrounds. Read them and ask how the firm would approach the dispute in your situation.

Our Hollywood personal injury team serves the city from 1600 S. Federal Highway, Suite 1101, Pompano Beach, FL 33062.
Mark J. Miller, partner at Miller & Jacobs

Partner

Mark J. Miller

Former prosecutor and insurance-defense lawyer. His biography explains that experience.

About Mark Miller →
Rick S. Jacobs, partner at Miller & Jacobs

Partner

Rick S. Jacobs

Former Miami-Dade prosecutor with substantial jury-trial experience. Read his biography.

About Rick Jacobs →

Questions about the trip and the claim

When the records and explanations differ

Practical questions from passengers, rideshare drivers, and other people injured in a collision.

Yes. Tell us who booked the ride and preserve the receipt, messages, and driver details in that account. The person who booked is not necessarily the injured claimant. We can review the injured rider’s situation and explain what records would help.

The receipt is useful evidence, but it should be compared with the actual sequence, other records, and the policies. Note when the vehicle stopped, when you exited, and when the impact occurred. A timestamp alone does not settle every coverage question.

Have any proposed agreement reviewed before accepting it or signing a release. Save the driver’s messages and payment offer. Reporting duties and policy conditions may still apply, and a private payment can raise questions about what claims you would give up.

Keep notices from all insurers and tell us about your auto and health coverage. PIP or other benefits may be relevant depending on eligibility and the policies. Florida PIP medical benefits generally require qualifying initial services and care within 14 days of the crash, with other conditions and limits. Read Florida’s PIP medical-benefit requirements.

Save records for both apps and describe any accepted request, cancellation, and passenger pickup or drop-off. Multiple active apps can require a careful comparison of status records, endorsements, and policies. Being logged into an app does not guarantee coverage for your own injuries or vehicle.

No need to wait for the company’s review to ask about your options. Bring its messages and any insurer deadline. Evidence, reporting duties, and the legal filing period can matter while the review continues. The crash facts and policy terms still determine the available claim. Review Florida’s filing-deadline statute.