Your recovery should not depend on a property manager’s answer.
After an assault, shooting, or robbery, Miller & Jacobs can review whether failed security helped make the attack possible. Get answers about a claim against the business, the records to save, and what to do next.
Free consultation. No attorney fee unless we recover money for you.
There may be pain, lost sleep, or places you no longer feel comfortable going. You deserve to have those changes heard. We can begin with what happened and what you need help with today.
The hotel may be calling. Your landlord may want a statement. You may still be waiting to learn how badly you are hurt.
You can ask for help before you have answers for everyone else.
A routine incident report and a release are different documents. If management or an insurer offers money tied to a release, ask us to review the terms before you decide. Keep the offer, messages, and any deadline you were given.
Tell us where the attack happened, when it occurred, what injuries you have, and whether anyone is pressing you for a decision. You do not need the police report or proof of a broken security system to make the first call.
The consultation is free. We handle injury claims on a contingency fee. You pay no attorney fee unless we recover money for you. We explain the fee agreement before you decide to hire us.
Whether you are still in Orlando or recovering at home, bring us the question you cannot get answered. The first consultation is free.
A business may be liable if it failed to take reasonable steps against an attack it should have foreseen. That failure must help cause your injuries. A crime on the property alone does not prove a negligent security claim.
At a hotel, that might involve room access. At an apartment, it might be an entrance or parking area. At a bar or venue, it may be staff’s response to a threat. We review who owned and ran the site, and what their contracts said.
Earlier complaints or past attacks may show warning signs. So might a threat staff were told about. We look at what the business knew, or should have known, before you were hurt.
A failed lock and a guard who ignored a threat raise different questions. We need to connect the specific failure to how the attack happened and the harm it caused.
You may be home before you know the full cost of the injury. Your care may continue in another state while records and witnesses stay in Central Florida.
Call from where you are. We can discuss what needs attention locally.
Save your booking confirmation, room or unit number, parking receipt, and messages with staff. Keep the original photos and videos you already have. If you live at the property, save earlier repair requests or security complaints. Do not return to an unsafe place to gather evidence.
Camera footage, key access logs, and staff records may help explain what happened. Ask a lawyer what needs to be saved and who should get the request. The police may not gather every record needed for a claim against the property.
If Orlando Police responded, its records page explains how to request a report. If Orange County deputies responded, use the Sheriff’s Office records portal. Keep the case number, incident date, and exact address. You can call us while a report request is still pending.
You may need surgery, counseling, or help getting through an ordinary workday. A claim should account for the harm you can document now and the care you may need later.
Treatment, rehabilitation, and future care supported by medical evidence.
Missed pay and limits on your ability to return to the work you did before.
Pain, emotional distress, and changes to the activities and independence you had.
The type of attack alone cannot tell you what a claim is worth. Fault, proof of loss, insurance coverage, and Florida law can all affect the amount you may recover.
Partners Mark J. Miller and Rick S. Jacobs both served as Assistant State Attorneys before private practice. Mark also worked in insurance defense.
That experience helps us assess a civil case when the police are also looking into an attack. We explain the claim’s strengths and problems so you can decide what comes next.
Partner
Former Assistant State Attorney with experience in insurance defense.
Meet Mark Miller →
Partner
Former Assistant State Attorney in Miami-Dade before entering private practice.
Meet Rick Jacobs →You may be unsure what the property did wrong or whether living elsewhere makes a claim harder.
A guard or camera does not, by itself, rule out a claim. We look at what the camera could see, whether it worked, and what the guard was meant to do. We then ask how a failure played a part in the attack.
You do not need to wait to get advice about an injury claim. A lawyer can review your filing deadline and identify records that need to be saved while the police investigation continues.
Start with a call from home. Some cases may require travel later, based on the lawsuit and the court’s rules. Ask how we would handle meetings, medical records, and testimony. Those details matter before you hire counsel.
You can call and say you were hurt in an attack, including a sexual assault. Tell us how and when it is safe to reach you. You do not need to describe a traumatic event on a website form to ask for a consultation.
For injuries involving unsafe property conditions, including falls and hazards beyond security.
Premises liability help →For head injuries that affect memory, concentration, work, and daily life after an attack.
Brain injury information →For families seeking answers about a civil claim after a loved one dies from an attack.
Help after a fatal injury →