Badly hurt, missing work, or worried about the bills?
Miller & Jacobs helps injured drivers and passengers in Orlando work through the questions a crash leaves behind: how to pay for care, who should be held responsible, and whether an offer covers what they have lost. You can ask for help while treatment is still underway.
Free consultation. No attorney fee unless we recover compensation for you. Case costs are addressed in the written agreement.
Talk through the questions you have.
Case costs are in the written agreement.
Both Mark J. Miller and Rick S. Jacobs.
5401 S. Kirkman Road, Suite 660.
You do not have to finish treatment before speaking with a lawyer. If an Orlando crash has left you in the hospital, facing surgery, or unable to work, we can discuss what needs attention now and what may take longer to understand.
You do not have to be hospitalized or need surgery to ask for help. Pain, medical appointments, missed work, and bills can disrupt your life even if you walked away from the crash. We can talk through what happened, what options you may have, and whether hiring a lawyer makes sense for you.
A family member can contact us to explain what happened and ask about next steps. We can explain what permission or legal authority is needed before anyone acts for you. If you hire us, we can handle claim-related insurance calls and requests for records while you focus on care.
A serious injury can mean more than one hospital bill. We look at follow-up treatment, rehabilitation, help at home, and time away from work. When needed, qualified experts can help explain future care and its likely cost.
If doctors cannot yet say how much you will recover, we explain what that uncertainty means for a settlement. A final settlement can give up the right to seek more money for the same injury. We also track the filing deadline while your treatment continues. Our Florida crash reporting deadlines guide separates police reporting, PIP care, insurer notice and court filing.
Yes. We can check which insurance should be billed, question charges, and ask providers about delaying payment. Hiring a lawyer does not automatically stop billing or collections. Tell us which bills are overdue so we can address those first.
Bring the bill, any insurance payment or denial notice, and collection letters. A claim number alone does not tell a provider to wait.
Bill help
One option is a letter of protection. If a provider agrees, it can treat you and wait for payment from a settlement or court award. We can discuss the charges and the risks before you sign.
What we can work on while the claim is open
Keep sending new bills and notices even after you hire a lawyer.
A letter of protection does not wipe out the bill. You may still owe the balance if there is no recovery or the settlement is too small. We review that risk, your insurance options, and the repayment terms before you decide.
“You can want the calls to stop and still need time to understand your injuries.”
An offer can sound like relief when the bills arrive. But the question you keep coming back to may be simpler: When will I be able to work a full shift, drive without pain, or sleep through the night?
Those concerns belong in the conversation. Tell us what is still difficult, even if you do not yet have the words or paperwork to explain all of it.
Yes, if the other driver's carelessness caused your injuries, a lawsuit may be an option. We explain whether there is a claim worth pursuing, who may be responsible, and what insurance or other source could actually pay. Filing a lawsuit does not mean a trial is certain.
We compare the drivers' accounts with photos, witness statements, vehicle evidence, and available records. If an insurer blames you, we examine why. We also look at vehicle ownership, work trips, and rideshare activity to see whether someone besides the driver may share responsibility. If alcohol may have played a role, we also investigate injuries caused by a drunk driver and how the civil claim relates to the DUI case.
We review the offer with you and explain the likely costs, time, and risks of going to court. If a lawsuit is appropriate, we can file it and build the case. Settlement talks can continue after filing. The decision to accept an offer is yours.
Tell us what is worrying you most: treatment costs, missed work, an insurance offer, or being blamed for the crash. The consultation is free.
An Orlando crash can leave you arranging treatment, a rental return, and a trip home at the same time. Keep these details accessible so the next conversation can start with what happened, even after you leave.
Save the rental agreement, coverage choices, driver list, and damage photos before returning the car. Keep the towing or return paperwork and note the exact Orlando return location. Tell your lawyer where the vehicle is held so they can assess whether an inspection is needed before repairs or release.
If you were a rideshare passenger, save the trip receipt and messages too.
Save the names of the Orlando providers who treated you, visit dates, discharge instructions, and record-request contacts. Share the initial records with the provider handling your care at home. Let your medical providers guide treatment and travel decisions. When the injured passenger is your child, our guidance for a child’s injury claim explains the additional deadlines and settlement protections.
If you live locally, keep the same records together with work restrictions and missed-time details.
You should be able to check the people behind a law firm's claims. Mark J. Miller and Rick S. Jacobs are partners at Miller & Jacobs. Both have been members of The Florida Bar since 1995.
Partner
Mark's background includes prosecution and insurance-defense work. His biography describes his legal education and courtroom experience.
Read Mark’s biography
Partner
Rick previously served as an Assistant State Attorney in Miami-Dade County. His biography includes his education and trial background.
Read Rick’s biographyYou can ask about these concerns even if you are still getting treatment or do not have every document yet.
The rules for pain and suffering are stricter than the rules for some unpaid bills or lost income. In many Florida insured-vehicle cases, the injury must meet a legal threshold, such as a permanent injury supported by medical evidence or significant permanent scarring. A large hospital bill alone does not establish that. We can explain whether your medical records support this part of the claim.
We check whether your own policy includes uninsured or underinsured motorist coverage. That coverage can help with injury losses when it applies. We also look for other responsible parties and available coverage. Suing a driver personally is not the same as being able to collect the money; we discuss that before recommending a lawsuit.
An injury claim may seek lost wages, but it does not create an immediate paycheck. We check whether your auto policy can pay part of your lost income and whether you have other benefits that may help. Keep pay stubs, missed-work dates, and any work restrictions from your doctor so the loss can be documented.
The total settlement and the amount you take home can be very different. Before money is distributed, you should receive a written breakdown of attorney fees, case costs, medical bills, and any required payments back to insurers. We explain what is being paid, any money that must be held while a payment dispute is resolved, and the amount left for you.
No. You can get advice while doctors are still working out your recovery. Insurance negotiations do not automatically stop a lawsuit deadline. Many Florida negligence lawsuits have a two-year deadline, but the dates, type of claim, and exceptions matter. We can check the deadline while you continue treatment.
Do not delay needed care while waiting for an insurance decision. Let your medical providers guide treatment. For PIP medical benefits, qualifying initial care generally must occur within 14 days of the crash. PIP pays only part of covered expenses and has limits. Missing that rule may affect those benefits, but does not by itself decide whether you have a claim against the other driver.
