Help, coverage and the bike
What to Do After a Motorcycle Accident
By Miller & Jacobs Accident Attorneys
After a motorcycle crash, start with the rider's need for help and the traffic around them. If help is urgent, call 911. Then plan how to get the bike back, keep the gear and scene evidence, and check how medical bills may be paid.
Keep injury questions separate from repair or towing payments. The car PIP rules usually do not fit a rider's injury claim. Find out which policy could pay before you make the next billing call.
Deal with the rider's condition before the claims file
Where help is needed
Use 911 for a serious injury or immediate road danger. Tell the dispatcher where the rider is, whether the road is blocked and what help is needed. Follow the directions given. Do not use a test ride or a few steps on foot to decide whether an injury needs care.
Head impact and danger signs
The next care contact
Keep the advice you receive when you leave care. Save the next-visit details too. Note changes in symptoms and any limits on work or riding for your care provider. Base care on medical need. A claim estimate or a call from an insurer cannot diagnose an injury.
Find the medical-payment route that fits a rider
Medical-bill options
Check the UM policy
Uninsured or underinsured motorist coverage, called UM, may pay covered injury damages when the driver at fault has no bodily injury insurance or too little. Get the full policy and any forms you signed to choose coverage. A car policy does not prove that a bike you own is covered. Check who qualifies, what is excluded and the proof of fault.
Keep these tasks separate
Keep injury questions separate from repair or towing payments.
Keep three kinds of physical evidence apart
Photos should show the bike, the rider's gear and the road. One view of the fallen bike may miss how contact or the fall took place. Ask a helper for safe views if you are getting care.
Get witness names and a way to reach them. Find out about footage from your ride camera, other vehicles or nearby businesses. Save your original recording with the lead-in and aftermath. A shortened social-media clip may omit part of the sequence, so retain the full file.
The bike's condition
Take views from more than one side. Include wheels, lights and marks where there was contact. Note which bike it is if safe. Keep the repair quote. Say if a part was already damaged or changed before this crash.
Helmet and riding gear
Photograph the helmet, jacket, gloves and other affected gear. Keep the items as they were after the crash, where safe, for a lawful check. Ask before repair, cleaning or throwing out gear that may be needed as evidence.
Surface and movement
Take photos of a suspected pothole, gravel, road marks or a blocked view from a safe place. Show enough of the area to find it later. Note where each vehicle stopped. Say what you saw and what you learned from someone else.
Make a plan for the bike before repairs or disposal
Track the bike and its holder
Find out who is towing the motorcycle, where it will be stored and how to contact the holder. Ask what storage costs and how to get access. Keep track if the bike moves to another shop or yard so a request to check it reaches the right place.
Plan inspection and safe future use
Tell the shop or insurer if the claim may turn on a failed part or how contact took place. Ask a lawyer how to set up a check before those parts are changed or thrown out. Needed safety or emergency work comes first. Do not enter another person's property or take their records without permission.
Ask a qualified mechanic about the bike before you ride it again. The engine may start even when brakes, wheels or other parts are not sound. Keeping evidence does not mean the bike is safe to use.
Record the police contact and crash date accurately
Know which payment or request is being discussed
Open the claim under the policy that may apply. Keep a log of what was asked, how you replied and the next step. Your own insurer may require notice and cooperation under the policy. Give facts you know. Say when a record is needed to check an answer.
Calls about towing, the bike, health benefits and injury may concern different claims. Ask for the claim number and whom the caller works for. Read requests for a statement or medical-record release. Legal help can explain what is being sought and what you must do.
Ask for a filing-date review while the bike is being recovered
Do not count the filing period from the day repairs end or an insurer makes a final decision. Different claim types can have other periods or required steps. You can deal with the bike, bills and an offer while the filing date is checked.
Speak With Our Motorcycle Accident Lawyers About Next Steps
Start a note with what is missing, who may have it and why it matters. It could be video of a turn, a damaged part or an unanswered insurance question. Bring what you have. You do not need to wait for the last bill to ask what should be done first.
